This Mac or the cloud
Pick where the video renders under Render on in Export: This Mac or Cloud. Your HyperFrames plan includes cloud exports: 5 a month on Free, and unlimited on Pro. On Pro, Cloud is the default unless you picked another destination before. You can also save a HeyGen API key: cloud renders paid through it come from your API balance.
The key can also go in Settings > HeyGen API key. If the project is over 200 MB,
choose Ask Framey to do it under Make it fit the cloud: Framey moves your big videos and images to your
HeyGen assets. Either way, the video lands in your Downloads folder. A cloud render that has started can’t be
stopped: Cancel stops waiting, but the cloud may still finish it and charge your balance.
Choose the file
MP4 is the right choice for sharing and uploading. Pick another format only when the place you are sending it asks
for one.
Render
Choose the render button, for example Render 1080p MP4. The panel shows Preparing, Drawing frames, Encoding the video, Assembling and Saving to Downloads. You can close the panel and keep working; the render continues. Choose Cancel to stop it. Export is unavailable while the agent is building the project. Wait for the run to finish.Find the file
The video is saved to your Downloads folder, named after the project with the date and time, for exampleSpring Launch 2026-05-04 10.30.mp4. When it is done, the panel shows Export ready with the file size:
- Open video plays it.
- Show in Finder (Show in File Explorer on Windows, Show in folder on Linux) opens the folder.
If the export fails
- The render fails or does not start: choose the render button again. If it keeps failing, ask the agent to check the project, then export again.
- The video was made but could not be saved to your Downloads folder: free up space or check that the Downloads folder exists, then export again.
- HyperFrames could not start its built-in FFmpeg: the app may be damaged. Reinstall it from hyperframes.studio/studio.